The staff's warm sympathy and encouragement during our unexpected stay turned a disappointing honeymoon experience into a comforting retreat. Their attentiveness and kindness made all the difference and truly brightened our spirits.

easy access to parks and gardens nearby for leisurely walks

I loved the close proximity to the Jacksonville Arboretum and Gardens, making it a fantastic spot for a relaxing stroll while enjoying the beautiful scenery. The friendly and helpful staff really made my stay enjoyable.

Would definitely recommend for a weekend escape

Comfortable room, friendly staff, and the outdoor swimming pool provided a great way to relax after a day of exploring. The location is also convenient, with a Walmart within walking distance.

Everything was exemplary.

The stay offered a comfortable atmosphere with clean rooms and friendly staff, making it a pleasant experience. However, I encountered issues with housekeeping, as my room was not properly cleaned during the stay, and the hot tub was too hot to enjoy. Overall, it's a good option for those looking for a short comfortable stay.

I thoroughly appreciated the hotel's modern decor and inviting lobby, which made for a welcoming atmosphere. The staff's attentiveness enhanced my stay, ensuring accessibility for seniors like me was prioritized throughout the property.

More accessible seating in common areas would help.

the courtyards facilities were great. clean and quiet environment made for a restful stay. cassie at check-in was a superstar, turning a tough computer issue into a fun experience. the outdoor heated pool was a nice touch, too!

totally recommend

Staff exuded positivity, making every interaction a pleasure. Cassie at check-in and Jasmine in the bistro stood out for their exceptional service. The food was a highlight, with dishes like artisanal bread that surpassed expectations. However, the check-in process was excessively slow, taking over an hour, and the lack of amenities such as a kettle and complimentary drinking water was disappointing. Additionally, the TV was uncomfortably small for the room size, impacting the overall experience.

The air conditioning was functional, providing a comfortable temperature.

The cleaning staff failed to properly clean my room during my stay.

We had a fantastic family stay with spacious rooms and great amenities for kids. The outdoor heated pool was a hit, and we appreciated the convenience of free high-speed internet for planning our adventures in the city. The staff was accommodating and friendly.

My children wished there were more kid-friendly dining options available on-site.

Enjoyed the happy hour at the lounge with friendly staff. The room had a musty smell that was unpleasant.